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Does Microsoft support for Azure access customer data?

Hi All

Some of us may have a question that whether Microsoft access my (customer) data.

Answer is No and Yes. How a single question has 2 answers?

Typically MS support team does not access customer data at all but in some senarios MS support team requires access data with customer consent. customer can either approve or reject that request.

Here Customer Lockbox for Microsoft Azure comes into picture. It provides an interface for customers to review and approve / reject customer data access requests from the MS engineer / support team.

Lockbox also acts as a common unique place to track the status and history of the access request.

For more details: https://learn.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

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